Support Classifications

A ProCover contract gives you the peace of mind of a guaranteed response for your covered services, as well as the knowledge of having a highly trained Network Engineer personally assist you, and if necessary make a site visit to rectify the problem.

We have 4 main classifications of contract that range from Remote Support to a Premium Contract.

Basic

ProCOVER Contract

  • 10 FREE Call Outs
  • Telephone & Remote Support
  • Unlimited Call Outs
  • ProCOVER Support Pack
  • Quarterly Site Visits
< £1000
more info

Standard

ProCOVER Contract

  • 10 FREE Call Outs
  • Telephone & Remote Support
  • Unlimited Call Outs
  • ProCOVER Support Pack
  • Quarterly Site Visits
> £1000
more info

Premium

ProCOVER Contract

  • Telephone & Remote Support
  • Unlimited Call Outs
  • ProCOVER Support Pack
  • Quarterly Site Visits
> £5000
more info

Remote

ProCOVER Contract

  • 10 FREE Call Outs
  • Telephone & Remote Support
  • Unlimited Call Outs
  • ProCOVER Support Pack
  • Quarterly Site Visits
N/A
more info