Support Classifications
A ProCover contract gives you the peace of mind of a guaranteed response for your covered services, as well as the knowledge of having a highly trained Network Engineer personally assist you, and if necessary make a site visit to rectify the problem.
We have 4 main classifications of contract that range from Remote Support to a Premium Contract.
Basic
ProCOVER Contract
- 10 FREE Call Outs
- Telephone & Remote Support
- Unlimited Call Outs
- ProCOVER Support Pack
- Quarterly Site Visits
Standard
ProCOVER Contract
- 10 FREE Call Outs
- Telephone & Remote Support
- Unlimited Call Outs
- ProCOVER Support Pack
- Quarterly Site Visits
Premium
ProCOVER Contract
- Telephone & Remote Support
- Unlimited Call Outs
- ProCOVER Support Pack
- Quarterly Site Visits
Remote
ProCOVER Contract
- 10 FREE Call Outs
- Telephone & Remote Support
- Unlimited Call Outs
- ProCOVER Support Pack
- Quarterly Site Visits